How a booking system wired to a smart lock let a Belfast recovery suite move to a fully self-service model: longer hours and more capacity, without anyone needing to be on site.
Every session meant someone travelling to the premises just to unlock the door. Opening hours were capped by when staff could physically be there, and every extra hour of cover was an extra cost for a small, growing business.
The bookings were already coming in online. The door was the only thing standing between the business and a self-service model.
A small, reliable app that connects the booking system to the smart lock on the front door. It runs quietly in the cloud on Azure with no server to look after and running costs of about £5 a month.
Contrast Revival now runs as a fully self-service operation. Sessions can be offered well beyond staffed hours, capacity is no longer tied to someone's availability, and the whole system costs about the price of a coffee each month to run.
“Gerard provided an excellent service from start to finish. After I presented the problem, he quickly identified the best solution and implemented it seamlessly. He was a pleasure to work with, highly knowledgeable, and always mindful of costs to ensure the solution was both practical and cost-effective. I would highly recommend his services.”William Beckett, owner of Contrast Revival
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